Account & Sign-In
Engineer Scope accounts sign in with a one-time code sent to your email — there's no password to remember. Enter your email, then enter the code we send you to finish signing in.
Trouble receiving the code? Double-check the email you originally signed up with, or email us and we'll help you regain access.
Resume Upload / Processing
Upload a resume (PDF) from Resume in the app. Engineer Scope automatically extracts your career profile — skills, work history, and more — using AI-assisted parsing. Uploading a new resume replaces the old one; the previous file and its extracted data are deleted automatically once the new one finishes processing.
AI Features
Resume parsing, the written explanation next to a job's Fit Score, and the AI Career Coach all use AI-assisted processing and need a one-time consent, asked the first time you use one of them.
Without that consent, those specific features aren't available yet — everything else, including job browsing, Fit Scores themselves, Skill Gap, Market Intelligence, and your Career Plan, works without it. See our Privacy Policy for how this data is processed.
Job Search / Job Intelligence
Every job gets a deterministic Fit Score (0–100) and an eligibility read (Apply / Consider / Skip) based on your Career Profile — an informational signal to help you prioritize, not a prediction of whether you'll be hired. Job details come from the original posting and can change or go stale after Engineer Scope last saw them. See our Terms of Service for the full disclaimer.
Saved / Tracked Jobs
Save a job to track it, and update its status from My Applications. Notes you add to a tracked job are yours to edit any time.
Restore Purchases
Already purchased Premium on this Apple ID / Google account but it's not showing as active? Use Settings → Subscription → Restore Purchases. This needs a native app install — it isn't available in Expo Go or the web preview.
Manage or Cancel Subscription
To change or cancel Premium, use Settings → Subscription → Manage Subscription — it opens your Apple ID or Google Play subscription settings directly. Engineer Scope doesn't process your payment or control your subscription status itself. Cancelling stops future renewal; it doesn't refund the current period.
Deleting your Engineer Scope account is a different action and does not cancel a subscription — see Delete Account.
Privacy & Analytics
Engineer Scope collects product analytics to help us understand which features are used. Turn it off any time in Settings → Privacy & Data → Share Product Analytics — this stops future collection but does not delete analytics already recorded. Want your historical analytics data removed too? Delete your account, or contact us. See our Privacy Policy for more detail.
Delete Account
Permanently delete your account and data any time from Settings → Danger Zone → Delete Account. This is different from cancelling a subscription — see our Delete Account page for the full picture.
Contact Support
Can't find what you need? Email support@engineerscope.app and we'll get back to you. This is the same address used for privacy and legal questions — see our Privacy Policy Section 16 for our full contact details.
No committed response-time SLA exists for general support yet — none is stated here.
Business and Media
For business inquiries, partnerships, or press, email hello@engineerscope.app. For anything to do with your own account, subscription, or a bug, use support@engineerscope.app above — it reaches the people who can actually look at your account.